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House of Hackney Careers

Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. 

In our House, we care for the wellbeing of our team; that is why we offer a more flexible approach to working and operate a four-day week over the summer period, and a 4pm finish in the winter.

As well as caring for our colleagues, we also care deeply about our eternal muse - Mother Nature. House of Hackney is proud to be certified as a B Corp™; a business that meets the highest verified standards of social and environmental performance, transparency and accountability, and we are partnered with the World Land Trust, the international conservation charity that safeguards our most vital natural ecosystems and threatened habitats, acre by acre.

From our London flagship St Micheal’s Clergy, based in the creative heart of the capital, to our New York showroom, our House is a place where imagination and collaboration can flourish – where everyone is accepted, all ideas are encouraged, and magic really does happen.

There may be no place like home…but in our House, there’s no place like work.

To apply for any of the roles listed below, please send your CV and a cover letter to careers@houseofhackney.com, using the job title as the email subject line.

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DIVERSITY. EQUALITY. INCLUSION
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Our House is a home for everyone. We stand for diversity, equality and inclusion. As a culture led business, we aim to be an inspiring and meaningful place for people to work and as an equal opportunities employer, we foster an environment in which every person can grow, be heard and feel like they belong. 


We believe in and strive for a fully inclusive, diverse, supportive and accepting workplace where we care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture, and we are committed to continually learning and evolving, to ensure that our House remains a safe and fair space for all who come through its doors. 

 

Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. 

In our House, we care for the wellbeing of our team; that is why we offer a more flexible approach to working and operate a four-day week over the summer period, and a 4pm finish in the winter.

As well as caring for our colleagues, we also care deeply about our eternal muse - Mother Nature. House of Hackney is proud to be certified as a B Corp™; a business that meets the highest verified standards of social and environmental performance, transparency and accountability, and we are partnered with the World Land Trust, the international conservation charity that safeguards our most vital natural ecosystems and threatened habitats, acre by acre.

From our London flagship St Micheal’s Clergy, based in the creative heart of the capital, to our New York showroom, our House is a place where imagination and collaboration can flourish – where everyone is accepted, all ideas are encouraged, and magic really does happen.

There may be no place like home…but in our House, there’s no place like work.

To apply for any of the roles listed below, please send your CV and a cover letter to careers@houseofhackney.com, using the job title as the email subject line.

.

DIVERSITY. EQUALITY. INCLUSION
.

Our House is a home for everyone. We stand for diversity, equality and inclusion. As a culture led business, we aim to be an inspiring and meaningful place for people to work and as an equal opportunities employer, we foster an environment in which every person can grow, be heard and feel like they belong. 


We believe in and strive for a fully inclusive, diverse, supportive and accepting workplace where we care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture, and we are committed to continually learning and evolving, to ensure that our House remains a safe and fair space for all who come through its doors. 

 

OPPORTUNITIES

  1. Ecommerce Coordinator

    Reporting To: Senior Ecommerce Manager
    Based In: London Head Office, Shoreditch - remote work not available
    Salary: £28-30k*

    *The stated salary range, experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and passion for the brand can be demonstrated.


    THE ROLE

    We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

    They have a strong social and environmentally aware mindset with a constant desire to improve the management of their division in ways that align with the company's goal to become regenerative.

    The eCommerce Coordinator will be the key support within the eCommerce function, and will be tasked with optimising our websites, improving user experience, supporting new launches from preview to full campaign launch, and maximising conversion. These responsibilities will span across all territories, with a focus on the UK and North America websites. Working alongside the Junior Product Manager and Senior eCommerce Manager in ensuring all campaigns across digital are executed with excellence across our digital flagship’s touchpoints. In this role the goal is to ensure that our websites align with our aspirations, provide a high touch customer experience, resonate with our diverse customer base, and represents our brand values - ultimately driving sustainable growth.

    KEY RESPONSIBILITIES

    - Owning sitewide updates sitewide in line with the brand calendar, pivoting during commercial opportunities. Supporting in the planning of, and executing new launches online.
    - Responsible for updating and optimising all pages, category headers and general presentation of the House of Hackney websites, across all territories (UK, NA, Rest of World).
    - Working collaboratively with the Content team to plan and deliver BAU communications.
    - Manage the launch of all new season and products within our PIM (including digital asset management within DAM) and CMS, working collaboratively with our Operations and Logistics teams.
    - Build and schedule email marketing communications.
    - Advocate A/B tests across email campaigns and analysing results.
    - Responsible for reporting on eCommerce sales across regions, including email campaign performance.
    - Undertake bi-weekly visual site merchandising to align with sales opportunities.
    - Online stock management, coordinating with the Production team.
    - Monitor traffic to the website territories, identifying and suggesting optimisations to user journey and experience to maximise on site conversion.
    - Support the Senior eCommerce Manager and Digital Product Manager on UX testing to constantly improve the website, and help develop and deploy the tools needed to support the growth and improvements.
    - Undertake regular health checks and testing of site checkout and automated email programmes (e.g. abandon basket) across Trade and Retail.
    - Support the team with end-to-end testing of new site fixes and features including liaising with developers.
    - Undertake competitor analysis on an ad hoc/seasonal basis identifying opportunities that may help improve the customer proposition of the House of Hackney website.

    THE IDEAL CANDIDATE

    - 2 or more years experience working in an ecommerce or digital team, preferably for a premium brand.
    - Experience of working within a CMS (Shopify, Magento).
    - Analytical skills, experience building reports on weekly/monthly summaries and confidence using Excel.
    - Experience working within CRM tools, building emails in systems like Klaviyo, Hubspot, Salesforce etc.
    - Competent in using analysis tools like GA4, HotJar and CRO tools.
    - An understanding of SEO and experience in implementing changes in the CMS, PIM and product feed.
    - Strong organisational skills and attention to detail.
    - Curious and confident. Motivated and willing to take ownership of projects and tasks, and deliver these to the wider business.
    - Excellent communication and interpersonal skills, oral and written.
    - Ability to identify, prioritise and articulate high priority tasks and longer term projects.

    *The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.

    BENEFITS

    - 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday and a half-day for your birthday.
    - Seasonal 4 Day Week Scheme, Fridays off April to end of August.
    - Reduced Winter Hours 4PM finishes September to end of March.
    - Cycle to Work Loan Scheme.
    - PayDay Drinks every month.
    - We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties.
    - If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices.
    - Plastic free joiners package.
    - Monthly team lunches as part of our team meetings.
    - Breakfast and fruit for everyone and plenty of herbal teas and coffee.
    - Volunteering days.
    - Medicash Health and Wellbeing Services - claim back scheme.
    - Opportunity to join important eco summits and protests.
    - 30% discount across HOH products and first grabs on sample sale items.

    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

    Unfortunately, we are not able to offer a visa sponsorship or remote working.
  2. Texas Independent Sales Rep

    Reporting To: US Omni Sales Manager
    Based In: Remote
    Working Pattern: Monday-Friday
    Salary: Straight Commission


    OUR PURPOSE

    At House of Hackney, our mission is to inspire people to protect our common home by bringing the beauty of Nature into theirs. We tend to our House with care for each other and the natural world. Our House is evolving from a B Corp sustainable brand to a regenerative one. This means going beyond simply ‘sustaining’ and instead, actively making things better, ensuring people and planet are considered at every touch point.

    KEY RESPONSIBILITIES

    - Deliver and exceed Sales and Appointment targets in the territory.
    - Deliver first-class service to all customers in alignment with the Brand and its reputation as a luxury product.
    - Drive sales through a variety of lead generations to include e-mail, written solicitation, cold calling etc.
    - Establish and maintain relationships with architects, builders, developers, designers, and other purchasing influencers in the residential and commercial market industry.
    - Maintain regular communication with customers and set appointments to present product collections.
    - Become a product expert for all inquiries related to products, such as quality features, benefits, availability and/or lead-times and display best practices when selling the collection.
    - Research and prospect new accounts that are on brand and will drive commercial growth.
    - Manage forward pipeline to ensure all potential sales are converted, clients are kept engaged and all sales leads are maximized.
    - Meet weekly with the Sales Manager to review goals and track progress on territory sales/quotes.
    - Collaborate with team to develop and execute strategies to grow sales in the territory.
    - Collect and update customer information in the designated CRM system daily and in a timely manner.
    - Participate in all applicable company training sessions.
    - Participate in weekly staff/sales meetings.
    - Maintain communication with internal showroom sales and customer service departments to work as a team to build sales and provide excellent service to the clients.
    - As an ambassador for the brand you must operate and represent House of Hackney at all times by adhering to company guidelines.

    REQUIREMENTS

    - The successful candidate will have an energetic “hunter” mentality, proven success in sales, and the ability to thrive in a competitive yet collaborative team environment.
    - Bachelor’s Degree or related experience.
    - Minimum 5 years experience as an Independent Sales Rep in the A+D community.
    - Must be an expert in the territory with knowledge of the market, including all interior designers, architects, specifiers, etc.
    - Excellent written and verbal communication and interpersonal skills.
    - Must be highly organized with the ability to manage time effectively.
    - Strong proficiency in Microsoft Office and Google Suite.
    - Must be challenged and motivated by working in an entrepreneurial setting.
    - Reliable car, valid drivers license and clean driving record a must.
    - Physical ability to transport large suitcases carrying selling tools, samples, etc. to clients within assigned territory.

    BENEFITS

    - Generous employee discount.
    - Clothing allowance.
    - Equal Opportunity Employer.

    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.