Title: Head of Sales

Reporting To: Managing Director

Direct reports: 3

Based In: London Head Office, Shoreditch - FT office based

Working Pattern: Full time - 4 Day Week Scheme 

Our Purpose:

House of Hackney is a restoration project in Nature, Craft, Community and Connection. Using our business as a force for good, we exist to contribute to the regeneration of Mother Nature for the quality of life of all future generations.

We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

The Role:

House of Hackney is at the start of an exciting new chapter as it evolves its mission into becoming a pioneering brand that restores more than it takes.

In an ever- changing market the Head of Sales is a key role in driving sustainable brand growth and unlocking new opportunities that align with House of Hackney mission and values. This individual will develop and implement strategies to achieve brand growth targets by identifying and assessing new business prospects, while managing regional sales channels, and collaborating with cross-functional teams to execute sales initiatives.

 Key Responsibilities:

• Strategic Growth: Define and lead brand activities to achieve growth objectives, aligning with overall business strategy and company values
• Market Research & Business Case Development: Research potential business opportunities, analyse ROI and costs, and present findings to senior stakeholders.
• Sales Budget & Goal Setting: Own the sales budget, set KPIs, and establish targets to measure performance across activities.
• Cross-Departmental Collaboration: Ensure seamless execution of business strategies by coordinating with cross-functional teams.
• Sales Channel Management:  Manages and sets KPIs for territory managers, helping them guide their regional sales teams to maximize existing sales channels  while finding new types of opportunities.
• Performance Reporting: Conduct regular performance reporting (weekly, monthly, quarterly) on sales results and future forecasts. Develop action plans to address gaps and opportunities
• Industry Insight: Stay updated on our industry trends and events, advising on relevant participation opportunities. Has a finger on the pulse of emerging consumer trends in other industries and highlights and explores the relevant ones.
• Market Awareness: Maintain comprehensive knowledge of market trends and competitor activities, sharing insights with key stakeholders.
• New Business Development: Identify and secure new business opportunities, including new markets, channels, clients, partnerships, and products.
• Contract & T&C Management: Define and negotiate new business contracts, ensuring commercial and reputational safeguards.
• Brand Representation: Serve as a brand ambassador, upholding and promoting brand values and standards.
• Team Training & Coaching: Train and mentor sales teams on brand standards, product knowledge, and customer engagement best practices.
• Global Travel: Prepare business cases for global opportunities, ensuring cost-effectiveness and ROI.

Key Skills and Experience:

• Minimum 7 years experience in a managerial brand growth sales role, demonstrating strong people and management skills.
• Collaborative team leader and player who leads by example and inspires performance with a proactive and positive outlook.
• Previous experience with and a strong understanding of the US market.
• Preferred experience in B2B within the interiors industry.
• Proven track record in both physical and digital brand growth strategy delivery.
• Self-motivated, strategic thinker who enjoys executing new strategies.
• Passionate about the House of Hackney brand, values and aesthetics.
• Excellent organizational skill and attention to detail
• High level reporting and IT skills (Microsoft Office, G-Suite, project management tools)
• A forward-thinker with the ability to consider the long-term impact of decisions while continually elevating the current status quo. 
• Exceptional communication skills, with an ability to inspire and influence.
• It is important that the successful candidate has a personal alignment with the House of Hackney mission towards becoming a regenerative business and lives the values of sustainability and is a guardian of these values as part of their role.
• Thrives in a fast-paced, cross-functional environment, with a willingness to lead workshops and take feedback constructively.

Benefits:

• 4 Day Week Scheme, Fridays off
• 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday and a half-day for your birthday
• Cycle to Work Loan Scheme
• Pay day Drinks every month
• At least two exciting team gatherings per year 
• Birthdays celebrated in the office  
• Monthly team lunches as part of our team meetings
• Breakfast and fruit for everyone and plenty of herbal teas and coffee
• Volunteering days
• Medicash Health and Wellbeing Services - claim back scheme
• Opportunity to join important eco summits and protests
• 30% discount across HOH products and first grabs on sample sale items
• After 2 years of service: Private Health Insurance & Income Protection Insurance 

Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

Unfortunately, we are not able to offer a visa sponsorship or remote working.

To apply, please send us your CV and a cover letter to careers@houseofhackney.com using the job title as the email subject line.