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Join Our House

Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. 

In our House, we care for the wellbeing of our team; that is why we offer a more flexible approach to working and operate a four-day week over the summer period, and a 4pm finish in the winter.

As well as caring for our colleagues, we also care deeply about our eternal muse - Mother Nature. House of Hackney is proud to be certified as a B Corp™; a business that meets the highest verified standards of social and environmental performance, transparency and accountability, and we are partnered with the World Land Trust, the international conservation charity that safeguards our most vital natural ecosystems and threatened habitats, acre by acre.

From our London flagship St Micheal’s Clergy, based in the creative heart of the capital, to our New York showroom, our House is a place where imagination and collaboration can flourish – where everyone is accepted, all ideas are encouraged, and magic really does happen.

There may be no place like home…but in our House, there’s no place like work.

To apply for any of the roles listed below, please send your CV and a cover letter to careers@houseofhackney.com, using the job title as the email subject line.

 

DIVERSITY. EQUALITY. INCLUSION

Our House is a home for everyone. We stand for diversity, equality and inclusion. As a culture led business, we aim to be an inspiring and meaningful place for people to work and as an equal opportunities employer, we foster an environment in which every person can grow, be heard and feel like they belong. 


We believe in and strive for a fully inclusive, diverse, supportive and accepting workplace where we care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture, and we are committed to continually learning and evolving, to ensure that our House remains a safe and fair space for all who come through its doors. 

 

OPPORTUNITIES

  1. PR & Marketing Manager

    Reporting To: Founder
    Based In: Head Office - Shoreditch London, remote work not available
    Working Pattern: Monday – Friday (Days may change during peak)

    ABOUT US

    Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. As House of Hackney evolves, we empower our team to learn and grow alongside us. And, as a compassionate brand, we care about the wellbeing of our Housemates – whether that’s through offering a flexible approach to work with a four-day week over the summer or getting flexible (quite literally) in group yoga sessions.

    Step into our House and you’ll be in a land of print and colour, away from the sea of grey suits. Based in Shoreditch, the creative heart of the capital, our House is a place where imagination and collaboration can flourish – where everyone is accepted, all ideas are encouraged, and magic really does happen.

    We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

    THE ROLE

    The Marketing & PR Manager will be an experienced leader who brings a track record of contributing to the success of growing dynamic lifestyle and/or luxury brands and successful omnichannel businesses. This role will be responsible for managing the development and implementation of our global marketing and PR strategy to serve our business objectives and Company mission. The Marketing & PR Manager will implement effective strategies for market and/or category expansion, and brand positioning. This role will develop and execute best-in-class campaigns to drive brand awareness and support sales growth.

    The role requires a strong social and environmentally aware mindset with a constant desire to improve the management of their division in ways that align with the company's goal to become regenerative.

    KEY RESPONSIBILITIES AND DUTIES

    Strategy
    - With Co-Founder Frieda Gormley, set the Marketing and PR strategy and vision for the short, medium and long-term future to meet exceptional growth targets (1-5 year horizon)
    - Develop a PR and Marketing plan to deliver annual KPIs and company mission
    - Responsible for PR & Marketing budget, reporting into Managing Director and Head of Finance on this
    - Harness all relevant facets of the Marketing mix to ensure a cohesive, efficient and effective communication strategy across digital, CRM, partnerships, collaborations, PR, influencers and social media
    - Work with Omnichannel Commercial Director to evaluate Brand campaigns
    - Use data-backed judgement about the right investment allocation decisions and opportunity costs to ensure optimum return
    - With the Omnichannel Commercial Director, ensure consistent brand and comms strategy and vision is seamlessly executed across all regions globally in line with our Brand positioning & mission

    Execution
    - Oversee the execution of all facets of the marketing mix including social media, influencers, content, paid media, comms, owned platforms & other areas we evolve
    - Ensure all plans operate within agreed budget parameters, driving efficiency to ensure the most effective use of resources
    - Ensure effective measurement systems, trackers and reporting structures are in place to test and learn, evaluate success and optimise outcomes on a weekly, monthly and quarterly basis as appropriate
    - Manage Senior PR & Events Execution who oversees global media relations through collaboration Monitor competition (acquisitions, pricing changes and new products and features), share updates via a monthly industry report

    Leadership
    - Motivate and nurture the marketing team, spanning the functional areas of brand marketing, social media, copy, and press
    - Oversee the timely execution of daily, weekly, monthly and seasonal reports
    - Set dept and team goals to ensure efficient running of department, with clear focus on priorities to deliver overarching company targets and goals
    - Communicate with clarity and influence and manage key stakeholders on strategic vision and department priorities
    - Effectively work cross department ensuring buy in from all key dept stakeholders for project delivery

    THE IDEAL CANDIDATE

    - Minimum of five years marketing and comms experience, preferably for a luxury brand
    - Experience across core marketing functions, including paid media, brand marketing, cross-channel communications and PR
    - Appreciation and understanding of experiential and community PR & marketing tactics
    - Experience seeking, screening and managing Founder and CEO profiling and speaker opportunities
    - Able to clearly set business objectives, priorities and measure successes based on KPIs (both quantitative and qualitative metrics)
    - Experience of implementing Marketing plans and initiatives on an international level (experience in the US a must)
    - Experience in driving cross-functional collaboration and improving ways of working
    - Experience of overseeing online and offline marketing channels – SEM/SEO, programmatic, affiliates, print, OOH, direct mail etc
    - Embodies the brand’s values and is motivated to deliver on House of Hackney’s regenerative mission, ensuring every decision made considers Nature and Future Generations


    BENEFITS

    As always, there are some perks:
    - 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday + a half-day for your birthday
    - Seasonal 4 Day Week Scheme, Fridays off April to end of August
    - Reduced Winter Hours - we're finishing at 4PM every day September to March
    - Cycle to Work Loan Scheme
    - PayDay Drinks every month
    - We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties
    - If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices
    - Plastic free joiners package
    - Monthly team lunches as part of our team meetings
    - Breakfast and fruit for everyone and plenty of herbal teas and coffee
    - Volunteering days
    - Medicash Health and Wellbeing Services - claim back scheme
    - Opportunity to join important eco summits and protests
    - 30% discount across HOH products and first grabs on sample sale items


    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

    Unfortunately, we are not able to offer a visa sponsorship or remote working.

  1. Head of PR & Marketing

    Reporting To:Founder
    Based In: Head Office - Shoreditch London, remote work not available
    Working Pattern: Monday – Friday (Days may change during peak)

    ABOUT US

    Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. As House of Hackney evolves, we empower our team to learn and grow alongside us. And, as a compassionate brand, we care about the wellbeing of our Housemates – whether that’s through offering a flexible approach to work with a four-day week over the summer or getting flexible (quite literally) in group yoga sessions.

    Step into our House and you’ll be in a land of print and colour, away from the sea of grey suits. Based in Shoreditch, the creative heart of the capital, our House is a place where imagination and collaboration can flourish – where everyone is accepted, all ideas are encouraged, and magic really does happen.

    We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

    THE ROLE

    The Head of PR & Marketing will be an experienced leader who brings a track record of success growing dynamic lifestyle and/or luxury brands and successful omnichannel businesses. This role will be responsible for leading the development and implementation of our global marketing and PR strategy to serve our business objectives and Company mission. The Head of PR & Marketing will implement effective strategies for market and/or category expansion, and brand positioning. This role will develop and execute best-in-class campaigns to drive brand awareness and support sales growth.

    The role requires a strong social and environmentally aware mindset with a constant desire to improve the management of their division in ways that align with the company's goal to become regenerative.

    KEY RESPONSIBILITIES AND DUTIES

    Strategy
    - Set global PR and marketing strategy and vision for the short, medium and long-term future to meet exceptional growth targets (1-5 year horizon).
    - Create a clear vision and pathway for the Marketing department to transition from small to large company – including commercial growth, capability development, team structure evolution and infrastructure development.
    - Create top down strategies and foster bottom-up ideas and initiatives to drive growth and develop a business plan to deliver annual KPIs and company mission
    - Responsible for the department PR P&L – held accountable for delivering top and bottom line commercial results. Work with SLT to re-forecast as needed.
    - Harness all relevant facets of the Marketing mix to ensure a cohesive, efficient and effective communication strategy across digital, CRM, partnerships, collaborations, PR, influencers and social media.
    - Have a strong understanding of the media landscape, with particular experience within UK and US markets and key target titles, with proven experience of generating strong brand storytelling coverage
    - Work with Omnichannel Commercial Director to evaluate, enhance and approve Brand campaigns from the respective teams.
    - Use data-backed judgement about the right investment allocation decisions and opportunity costs to ensure optimum return.
    - Ensure brand and the House of Hackney ethos is at the heart of every decision across PR and marketing and woven throughout all storytelling across digital, events, partnerships etc
    - Ensure consistent brand and comms strategy and vision is seamlessly executed across all regions globally in line with our Brand positioning & mission.

    Execution
    - Drive excellence and ensure brand guardianship in execution across all facets of the marketing mix including social media, influencers, content, paid media, comms, owned platforms & other areas we evolve.
    - Ensure all plans operate within agreed budget parameters, driving efficiency to ensure the most effective use of resources.
    - Set clear Brand standards, guidelines and KPIs in line with Brand positioning, mission and vision.
    - Ensure effective measurement systems, trackers and reporting structures are in place to test and learn, evaluate success and optimise outcomes on a weekly, monthly and quarterly basis as appropriate.
    - Manage global media relations with the support of the Senior PR and Events executive through collaboration with journalists to enhance Brand presence globally.
    - Monitor competition (acquisitions, pricing changes and new products and features), share updates via regular formal/informal competitor reports to drive competitive differentiation.

    Leadership
    - Manage, motivate and nurture the marketing team, spanning the functional areas of brand marketing, social media, copy, and press
    - Provide inspiring leadership to the marketing team to create an environment that promotes great performance, new learnings and positive morale
    - Oversee the timely execution of daily, weekly, monthly and seasonal reports
    - Set dept and team goals to ensure efficient running of department, with clear focus on priorities to deliver overarching company targets and goals
    - Communicate with clarity and influence and manage key stakeholders on strategic vision and department priorities
    - Effectively work cross department ensuring buy in from all key dept stakeholders for project delivery

    THE IDEAL CANDIDATE

    - Extensive marketing and comms experience, preferably for a luxury brand
    - Expertise across core marketing functions, including paid media, brand marketing, cross-channel communications and PR
    - Ability to build bottom up ROI plans to effectively evaluate project viabilities and priorities
    - Experience leveraging consumer insights to address barriers to purchase
    - Appreciation and understanding of experiential and community marketing tactics
    - Able to clearly set business objectives, priorities and measure successes based on KPIs (both quantitative and qualitative metrics)
    - Experience of implementing Marketing plans and initiatives on an international level (experience in the US preferable)
    - Experience of overseeing online and offline marketing channels – SEM/SEO, programmatic, affiliates, print, OOH, direct mail etc
    - Strong business judgement and decision making skills; ability to identify, prioritise, and articulate highest impact initiatives


    BENEFITS

    As always, there are some perks:
    - 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday + a half-day for your birthday
    - Seasonal 4 Day Week Scheme, Fridays off April to end of August
    - Reduced Winter Hours - we're finishing at 4PM every day September to March
    - Cycle to Work Loan Scheme
    - PayDay Drinks every month
    - We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties
    - If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices
    - Plastic free joiners package
    - Monthly team lunches as part of our team meetings
    - Breakfast and fruit for everyone and plenty of herbal teas and coffee
    - Volunteering days
    - Medicash Health and Wellbeing Services - claim back scheme
    - Opportunity to join important eco summits and protests
    - 30% discount across HOH products and first grabs on sample sale items


    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

    Unfortunately, we are not able to offer a visa sponsorship or remote working.

  1. Senior Ecommerce Manager

    Reporting To: Omni Channel Director
    Based In: Head Office - Shoreditch London, remote work not available
    Working Pattern: Monday – Friday (Days may change during peak)

    *The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and passion for the brand can be demonstrated.

    THE ROLE

    We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

    They have a strong social and environmentally aware mindset with a constant desire to improve the management of their division in ways that align with the company's goal to become regenerative.

    The Senior eCommerce Manager will lead our eCommerce function, and will be tasked with optimising our websites, improving user experience, and maximising conversion and LTV. Responsibilities will extend across all territories, but with a focus on growth in North America. The Senior eCommerce Manager will work alongside the Omnichannel Commercial Director and play a key role in shaping our online commercial strategy. In this role the goal is to ensure that our websites align with our aspirations and resonate with our diverse customer base, driving growth and profitability.


    KEY RESPONSIBILITIES

    Commercial delivery and strategy
    - Execute the global eCom strategy to achieve sales and profit targets in line with annual budgets and overall business ambition
    - Manage the eCom P&L ensuring sales, costs and profit remain in line with the budget, and complete forecast revisions as necessary
    - Develop best practices as it relates to the end customer; drive CVR, AOV and LTV
    - Work with Omnichannel director to set KPI benchmarks from analytics and competitive analysis; review and provide insight to leadership as needed
    - Develop analytics tools and the capability to monitor performance and achievement of strategic goals, and drive knowledge and insight of consumer behaviour
    - Monitor, report on and implement initiatives to constantly improve and drive key KPIs
    - Monitor website performance, orders, sales and shipments, working closely with the key internal teams in resolving issues
    - Stay abreast of industry trends, emerging technologies, and best practices in e- commerce, incorporating relevant innovations into House of Hackney’s strategy

    Customer journey and development
    - Ensure that House of Hackney delivers a consistent and considered customer journey, in accordance with global brand guidelines across all customer groups
    - Champion online CX, putting strategies in place to acquire and retain customers through digital channels
    - Use customer insight to recruit and drive repeat purchases, and ensure all activities are enhancing brand values
    - Connect the cross-channel customer journey, and liaise with channel/regional leads for continuous improvement opportunities
    - Responsible for the user experience of the website, blending this with tech innovation to support all selling channels
    - Ensure customer journeys are checked and tested regularly, suggesting areas for refinement and positive change
    - Oversee all web production processes, including collection launches and key development deliverables (incl. ongoing bug fixes and larger strategic projects)
    - Create and implement testing plan, and recommend ongoing improvements

    CRM and Digital Marketing
    - Develop and oversee the effective planning and localised execution of content and campaigns to ensure efficiency, accuracy and timeliness of publishing
    - Oversee performance marketing channels - SEM, SEO, CRM, display, affiliates, etc.
    - Input into the setting and monitoring of performance marketing KPIs
    - Propose and implement campaigns and improvements to grow database
    - Ensure compliance/digital marketing best practice is achieved across consent management, localised policies, etc.


    Crossfunctional working
    - Work in close conjunction with the Production Team to manage and plan online merchandising of products, ensuring current options are stocked and available; monitor inventory levels and highlight replenishment and growth opportunities
    - Work with the Operations and Global Sales teams to optimise our omnichannel services offering, driving engagement at all levels and continuing to deliver incremental sales and meet targets
    - Work with the Operations team to ensure the end-to-end operational customer journey meets House of Hackney standards, including maintaining fulfilment SLAs, fraud management and customer services
    - Support Global sales team to build relationships with House of Hackney’s online wholesale, concession and marketplace partners; work with the Operations team to launch new partners


    Leadership and team management
    - Manage, motivate and nurture the eCommerce team, spanning the functional areas of trading, content, production, performance marketing and 3rd party partners
    - Oversee the timely execution of daily, weekly, monthly and seasonal reports
    - Set dept and team goals to ensure efficient running of department, with clear focus on priorities to deliver overarching company targets and goals
    - Lead by example and inspire team to drive proactive, positive environment to thrive
    - Lead the digital team, inspire, set goals, train and mentor the team to achieve them

    THE IDEAL CANDIDATE

    - Extensive eCommerce experience, preferably for a luxury brand
    - Proven track record of successfully managing, growing and localising eCommerce global operations, with a strong understanding of US market dynamics
    - Ability to influence and build strong partnerships across the business
    - Experience of managing all online/performance marketing channels – SEO, PPC, email, affiliates, retargeting, display etc.
    - Analytical mindset and proficiency in using web analytics tools (GA, Hotjar) to derive actionable insights
    - Strong business judgement and decision making skills; ability to identify, prioritise, and articulate highest impact initiatives
    - Strong organisational and management skills, including experience of working with international teams across time zones
    - Excellent communication skills and attention to detail
    - Confident team player and leader, with the ability to work at all levels of the organisation to get the job done


    BENEFITS

    As always, there are some perks:
    - 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday + a half-day for your birthday
    - Seasonal 4 Day Week Scheme, Fridays off April to end of August
    - Reduced Winter Hours - we're finishing at 4PM every day September to March
    - Cycle to Work Loan Scheme
    - PayDay Drinks every month
    - We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties
    - If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices
    - Plastic free joiners package
    - Monthly team lunches as part of our team meetings
    - Breakfast and fruit for everyone and plenty of herbal teas and coffee
    - Volunteering days
    - Medicash Health and Wellbeing Services - claim back scheme
    - Opportunity to join important eco summits and protests
    - 30% discount across HOH products and first grabs on sample sale items


    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

    Unfortunately, we are not able to offer a visa sponsorship or remote working.

  1. US Omni Sales Manager

    Reporting To: Head of Global Sales
    Based In: NY Showroom
    Working Pattern: Monday – Friday / one Saturday a month

    *The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and passion for the brand can be demonstrated.

    THE ROLE

    We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

    They have a strong social and environmentally aware mindset with a constant desire to improve the management of their division in ways that align with the company's goal to become regenerative.

    This role sets the strategy and to lead the US Omni Sales team to achieve the budget while upholding brand standards and effectively working cross-channel. To manage the NY Showroom space, ensuring it is maximised and the team is driving sales from there.

    KEY RESPONSIBILITIES

    - Budget Ownership: Review budget weekly and report on progress against sales KPIs, suggest and implement actions to maximise sales
    - Follow and execute strategic brand vision for the US arm of the company, in line with UK Head Office company values
    - Develop strategies to achieve and exceed US Omni Sales Budget, including liaising cross channel to maximise all opportunities
    - Weekly 1:1 Interfaces: Weekly meetings with each team member to review sales, open orders, targets, and any other issues
    - Tradeshows/Market Week: Manage participation at Tradeshows and Market Week to ensure successful meetings with accounts. This includes planning and hosting events in the Showroom to coincide with tradeshows and market weeks.
    - Showroom Processes: Full accountability of the operational process and excellence of the NY
    - Showroom - identifying and highlighting any potential issues or barriers to sales or efficiency
    - Lead By Example: Promote a positive working environment and set expected professional standards. Set goals to ensure team development.
    - Top Accounts: Maintain close working relationship with top Buyers, Interior Designers, and Retail Clients to maximise sales
    - Travel and Appointments: Conduct appointments with top accounts (Retail, Trade, Wholesale) based on growth targets. Appointments should be conducted digitally when travel is not possible.
    - Sales Events: Full ownership of planning and delivery of targeted sales events being held within HOH spaces. Strategize and suggest events to ensure sales KPIs are hit.
    - Head Office Communication: Keep in regular communication with company Directors in the UK and attend all relevant meetings digitally
    - Product and Sales Training: Become a product expert and display best practices when selling the collection as well as planning and conducting quarterly sales training.
    - Brand Representative: Follow brand guidelines and wear House of Hackney uniform at all times, setting an example of standards for the team.
    - Business Travel: Work remotely while travelling for business to ensure that all Head Office workload is managed
    - Team Player: Support the brand in other endeavours when necessary (ex: pop-ups)

    THE IDEAL CANDIDATE

    - Bachelor’s Degree or related experience
    - Minimum 7 years previous experience with background in luxury sales - interior design preferred
    - Excellent communication and interpersonal skills
    - Must be highly organized with the ability to manage time effectively
    - Strong proficiency in Microsoft Office and Google Suite
    - Ability to build and maintain relationships within the A&D community
    - Strong record of period over period sales growth and knowledge of building products ideally within the interior design industry
    - Must be challenged and motivated by working in an entrepreneurial setting
    - Team player: cooperative, builds relationships easily and support of peers, and encourages collaboration
    - Must be flexible with scheduling to meet the needs of the business


    BENEFITS

    As always, there are some perks:
    - Competitive base salary with eligibility for company bonus structure
    - 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday + a half-day for your birthday
    - Seasonal 4 Day Week Scheme, Fridays off April to end of August
    - Reduced Winter Hours - we're finishing at 4PM every day September to March
    - Competitive medical, dental and vision insurance
    - 401K plan with company match
    - Seasonal 4 Day Week Scheme, Fridays off all Summer
    - Reduced Winter Hours - we're finishing at 4PM every day
    - Cycle to Work Loan Scheme
    - PayDay Drinks every month
    - We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties
    - If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices
    - Plastic free joiners package
    - Monthly team lunches as part of our team meetings
    - Breakfast and fruit for everyone and plenty of herbal teas and coffee
    - Volunteering days
    - Opportunity to join important eco summits and protests
    - 30% discount across HOH products and first grabs on sample sale items


    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

    Unfortunately, we are not able to offer a visa sponsorship or remote working.

  1. Digital Designer

    Reporting To: Senior Graphic Designer
    Based In:Head Office - Shoreditch London, remote work not available
    Working Pattern: Monday – Friday

    *The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills and passion for the brand can be demonstrated.

    THE ROLE

    We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

    They have a strong social and environmentally aware mindset with a constant desire to improve the management of their division in ways that align with the company's goal to become regenerative.

    The Digital Designer is responsible for the ideation and execution of visual brand communications across online and offline platforms. They will champion best practice and drive our omnichannel strategy, as set out by the Omnichannel Commercial Director and Head of Marketing. This role will deliver high quality, innovative, interactive designs and create a best-in-class user experience whilst meeting brand objectives. Taking feedback on-board, they will input design expertise and come up with innovative solutions to drive the vision forwards.

    KEY RESPONSIBILITIES

    - Working from concept through to delivery across all digital and social channels, including weekly homepage updates, newsletter designs, social media output and online content
    - Owning the design and project management of all visual assets required for seasonal launches in-line with the company calendar
    - Leading the design of new website developments, proactively identifying new opportunities to improve the site and executing updates in response to high-level briefs
    - Producing original, user-focused UX/UI concepts and solutions that are multifaceted and incorporate all the elements of a great user experience to make the customer journey as effortless, seamless and shoppable as possible, while maintaining the house style and brand objectives
    - Playing an active role in the development of project workflow, from scoping user journeys, through to wireframing and delivering final designs to developers and the ecommerce team.
    - Understanding and applying best practice UI/UX principles to projects; designing mobile-first wireframes, prototypes and documentation as required
    - Working closely with the Senior Graphic Designer to storyboard, film and edit video content in-house, advising on best practice with regards to technical execution and file formats
    - Post-production management of all photography for both campaign and product photoshoots – marking up retouch comments, checking colours are accurate, renaming and filing images correctly on the server and resizing for use across all channels of the business
    - Work with creative and marketing teams to support the User-Generated Content strategy – ensuring our customer images are requested, filed and permissions logged correctly and identifying where they can best be utilised to help drive conversion
    - Keeping abreast of new trends in design and conducting regular competitor research, presenting learnings and opportunities to the wider team
    - Ensuring the company filing system is organised, logical and adhered to at all times

    THE IDEAL CANDIDATE

    - Proven experience in digital design with the ability to execute ideas from concept to delivery
    - Proven ability to work to stringent deadlines
    - Expertise in Sketch and high proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, After Effects)
    - Knowledge and structural understanding of HTML and CSS processes is a plus
    - A deep understanding and demonstrable experience of creating mobile-first design
    - A portfolio that demonstrates both excellence in aesthetics and technical skills with a keen understanding of typography, colour and layout
    - Detail-oriented with a keen interest in the House of Hackney brand and culture
    - An understanding of best practice and how analytics and UAT play a key part in design
    - Extremely organised with the ability to multitask and a willingness to go the extra mile to accommodate last-minute requests
    - Ability to create designs with an emotional resonance for the end-users
    - Proactive with an ability to show initiative, work independently and meet tight deadlines
    - A positive and collaborative mindset with the confidence to share and listen to ideas
    - A passion for learning and an eagerness to keep abreast of industry trends
    - A strong understanding of retail and ecommerce and how to effectively drive traffic through the different stages of the customer journey

    BENEFITS

    As always, there are some perks:
    - 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday + a half-day for your birthday
    - Seasonal 4 Day Week Scheme, Fridays off April to end of August
    - Reduced Winter Hours - we're finishing at 4PM every day September to March
    - Cycle to Work Loan Scheme
    - PayDay Drinks every month
    - We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties
    - If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices
    - Plastic free joiners package
    - Monthly team lunches as part of our team meetings
    - Breakfast and fruit for everyone and plenty of herbal teas and coffee
    - Volunteering days
    - Medicash Health and Wellbeing Services - claim back scheme
    - Opportunity to join important eco summits and protests
    - 30% discount across HOH products and first grabs on sample sale items


    Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

    Unfortunately, we are not able to offer a visa sponsorship or remote working.