By House of Hackney August 26, 2024

Prepare to Paint

So you have swatched your way to the ideal hue for you and are ready to unleash an explosion of colour into your space. But before you coat your scheme in all of the nuances Nature has to offer - there’s prep to be done. Here’s everything you need to do to ensure The Art of Nature paintbox can truly flourish in your home...

Mixed to Order

If you've still got some questions, we've listed some of our wallpaper frequently asked questions, below. Or you can contact us on Live Chat, or send us an email here.

How do I choose or match a colour?

When selecting a colour we strongly recommend ordering a swatch. Paint behaves differently in different lights so it’s important to ensure you have selected the right shade for your scheme. However, if you need help crafting the perfect colour palette for your scheme, you can get some advice with our House Mates by booking an appointment virtually or in person here.

How long will it take for my paint to be produced?

Made to order, each paint tin is ready for delivery in 3-5 business days (UK and EU) or 5-7 business days (US). Your order will be delivered directly to you - from our House, to yours.

How much paint should I order?

Each of our tins carries 2.5 or 5 litres of paint. Our online paint calculator (found on each product page) makes it easy to work out how many tins to order.

What is the difference between ‘emulsion’ and ‘eggshell’?

‘Emulsion’ and ‘Eggshell’ are the two finishes we offer for each shade. Choose ‘Emulsion’ to coat your walls with wonder. Or opt for the more hard-wearing ‘Eggshell’, for all of your woodwork, trim, radiator and furniture paint needs. (Top tip: ‘Eggshell’ can be applied to walls if you are hoping to achieve a durable low sheen finish, this may be suitable for more functional areas such as the bathroom.)

How many coats of paint should I use?

Our paint will transform your space with just two coats of colour. Though if you plan to use one of our darker shades on a white base we recommend three coats of colour.

Are the shades as they appear on the website?

Depending on your device and the resolution of your screen, our paint colours may appear slightly different to how they will look on your chosen surface. This is why we strongly advise ordering a swatch or a free colour card before purchasing our paint, to ensure you are selecting the right shade for your scheme.

What is the average coverage of a single paint tin?

Each of our tins carries 2.5 litres of paint; 1 litre of paint will cover 14 square metres, therefore one tin will cover approximately 35 square metres.

Can I use House of Hackney paint on interiors and exteriors?

Designed to bring the outdoors in, our paint is to be used on interiors only.

Does House of Hackney paint have an odour?

Our paints are low odour, but we advise keeping your space well-ventilated during both the painting and drying process.

How can I clean painted walls?

This depends on your selected finish. ‘Eggshell’ is wipeable and washable, whereas ‘Emulsion’ is wipeable but not washable.

Can your paints be sprayed?

Yes when working with the correct dilution and spraying equipment, our paint can be sprayed.

Can I return my paint?

Our paint is made to order, therefore it can not be returned. We recommend ordering a paint swatch and then using our online paint calculator (found on each product page) to ensure you are happy with what our House delivers to yours.

Still need a little help with your paint problem?

Our in-house experts are on the other end of the line, happy to advise. Get in touch with us here.