Reporting To: Omnichannel Director
Based In: Head Office, Shoreditch - office based
Working Pattern: April - September: 4 day weeks & September - April: 4pm finishes

OUR PURPOSE

At House of Hackney, our mission is to inspire people to protect our common home by bringing the beauty of Nature into theirs. We tend to our House with care for each other and the natural world. Our House is evolving from a B Corp sustainable brand to a regenerative one. This means going beyond simply ‘sustaining’ and instead, actively making things better, ensuring people and planet are considered at every touch point.

THE ROLE

We are deeply committed to shifting from being a B Corp sustainable business to a truly regenerative one, giving back more than we take. We are a work in progress and the successful candidate will have an innovative and proactive approach in everything they do to support this commitment and our wider mission.

We are looking for someone with a strong social and environmentally aware mindset that you apply in your day to day work.

This omnichannel role is responsible for the ideation and execution of visual brand communications across multiple platforms ensuring consistency that represents House of Hackney’s brand and ethos across all touch points.

Your output should balance a fresh creative perspective with commercial sensitivity and enrich the brand experience across all channels of the business, creating new ways to drive the brand message forward.

This role acts as a brand guardian, producing and maintaining guidelines to ensure a consistent look and feel across all platforms of the business.

KEY RESPONSIBILITIES

- First point of contact for all visual creative needs across the business- ensuring our aesthetic is consistent across all channels (with the majority of your focus on digital touchpoints)
- Lead the design and creative direction of the website, newsletters and digital marketing collateral, helping to elevate the digital customer journey and seamless multichannel brand experience
- Deliver high quality, innovative, interactive designs and create a best-in-class user experience whilst meeting brand objectives
- Produce original, user-focused UX/UI concepts and solutions that incorporate all the elements of a great user experience to make the customer journey as effortless, seamless and shoppable as possible, while maintaining the house style and brand objectives
- Design responsive wireframes, prototypes, taking a mobile first approach to improved user journey onsite
- Taking the lead in identifying new opportunities to improve the design of the site
- Art direction and execution of visual assets for key online content including homepage content, social media, newsletters, and any other on-site content
- Creating product stories and concepts for online features and rich-media content
- Supporting with the ecommerce image selection process
- Support the management of 3rd party agency resources to ensure on-brand, high quality assets are achieved on time and within budget
- Supporting Creative Director on campaign shoot creative- research, storyboarding , asset/ content strategy

THE IDEAL CANDIDATE

- Proven experience in digital design with the ability to execute ideas from concept to delivery
- A visual aesthetic that aligns with our branding and a design style that could help to continue to elevate our digital brand proposition
- Expertise in Sketch and high proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, After Effects)
- Knowledge and structural understanding of HTML and CSS processes is a plus
- A deep understanding of creating mobile-first designs
- A keen understanding of typography, colour and layout
- Detail-oriented with a keen interest in the House of Hackney brand and culture
- An understanding of best practice and how analytics and UAT play a key part in design
- Extremely organised with the ability to multitask and a willingness to go the extra mile to accommodate last-minute requests (ad-hoc print tasks for example)
- Ability to create designs with an emotional resonance for the end-users
- A positive and collaborative mindset with the confidence to share and listen to ideas
- A passion for learning and an eagerness to keep abreast of industry trends
- A strong understanding of retail and ecommerce and how to effectively drive traffic through the different stages of the customer journey
- A highly creative and strategic individual who is a conceptual thinker

BENEFITS

As always, there are some perks:
- 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday + a half-day for your birthday
- Seasonal 4 Day Week Scheme, Fridays off April to end of August
- Reduced Winter Hours - we're finishing at 4PM every day September to March
- Cycle to Work Loan Scheme
- PayDay Drinks every month
- We have at least two exciting team gatherings each year, like weekends at Trematon Castle and legendary Christmas parties
- If you're a Housemate, you're a part of the House of Hackney family, so we celebrate birthdays in our offices
- Plastic free joiners package
- Monthly team lunches as part of our team meetings
- Breakfast and fruit for everyone and plenty of herbal teas and coffee
- Volunteering days
- Medicash Health and Wellbeing Services - claim back scheme
- Opportunity to join important eco summits and protests
- 30% discount across HOH products and first grabs on sample sale items


Our House is a home for everyone. As a culture led business, we aim to be an inspiring and meaningful place for people to work, and as an equal opportunities employer, we foster an environment in which everyone can learn, grow and be heard - regardless of age or seniority. We strive for and believe in a fully inclusive, diverse, supportive and accepting workplace.. We care about people’s physical, emotional and mental wellbeing. Our Housemates are open-minded people from a range of backgrounds and lived experiences who share our values and culture.

Unfortunately, we are not able to offer a visa sponsorship or remote working.