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Careers

Intro Block

House of Hackney was founded in London in 2011 by Javvy M Royle and Frieda Gormley. Originally established as an interiors label, the brand has successfully grown to offer a full portfolio of homewares and fashion products, with an emphasis on quality, design and Made in England. House of Hackney's flagship store in Shoreditch and its product is stocked in more than 60 luxury department and concept stores worldwide. As a fast-growing brand with ambitious plans, House of Hackney is expanding its team and as such we are hiring dynamic, highly motivated people to join us. Please see current job opportunities listed below:

Opportunities

Sales Lead (Scandinavia and Europe)
After a decade of bland minimalism, the brand captured the zeitgeist with its collections of British-made collection of prints and products that are steeped in tradition but are bold and subversive for a truly modern statement. Today, House of Hackney has evolved into a successful British-made brand incorporating interiors, fashion and lifestyle divisions. House of Hackney has achieved cult status amongst its loyal customer-base of tastemakers, celebrities and interior designers and has become the British brand to go to for its iconic printed collections. With an aesthetic influenced by English heritage, albeit with a thoroughly modern interpretation, it was paramount to the founder’s vision that British-made materials and manufacturing would be used, keeping production close to home and supporting small traditional industries and creating local employment.


Full time position
Location: Head Office – Shoreditch, London
Closing date for applications – 30th September 2018

THE ROLE

The successful candidate will be responsible for the House of Hackney Wholesale & Trade sales in Scandinavia and Europe.They will be responsible for maintaining the relationships with the current customer base as well as prospecting new customers in order to grow the business in their territories. The customers will be a varied selection of reputable and credit worthy luxury department stores, concept stores, distributors, interior designers, architects, design procurement agencies and digital marketplaces that commit to programmes of supply or purchase in relation to commercial or residential design projects. The Sales Lead will be responsible for achieving sales targets set forth by the Global Sales Manager through creative sales techniques, close follow up with clients and accounts, and thorough prospecting to find new accounts. They will also maintain clear and open communication with all accounts regarding prices, deliveries, and product specifications. They will display a professional attitude and will work collaboratively with colleagues across the company to gain a successful outcome for all.

RESPONSIBILITIES

  • Ownership of sales targets within the territory.
  • Develop a roadmap by identifying opportunities for achieving sales with clear targets by account and customer type, working with both Wholesale and Trade customers.
  • Monitor performance of current Wholesale and Trade accounts and address concerns in regard to achieving budget with Global Sales Manager if necessary.
  • Become an expert in the territory with knowledge of the market, including all top department stores, concept stores, interior designers, architects, digital market places, etc.
  • Maintain regular communication with customers and set appointments to present seasonal collections.
  • Operate and look as a brand ambassador in line with the brand guidelines and wear House of Hackney uniform at all times.
  • Conduct business in the House of Hackney way at all times.
  • Confidentially conduct meetings and appointments with existing and new customers to present key categories as well as seasonal collection launches.
  • Drive sales by analysing orders and sales reports and suggesting reorders and order builds.
  • Research and prospect new Wholesale and Trade accounts that are on brand and will drive commercial growth.
  • Manage business remotely and report consistently when travelling, joining Head Office meetings remotely as and when possible via Zoom.
  • Monitor in-store, online, and social media presence of accounts within territory to ensure brand standards are upheld and company T+Cs are followed.
  • Ensure all deliveries to customers are accurate and within specification.
  • Ensure the price lists are updated and accurate and manage the distribution of the price lists to relevant accounts.
  • Run weekly/monthly/annual reports in Bright Pearl to track sales progress in territory.
  • Ensure all product images and information are uploaded to NuORDER and the Trade Portal and that they are fully utilised to drive customer engagement and sales.
  • Conduct visits to stores for staff and product training when possible.
  • Ensure all selling tools needed by accounts are ordered in a timely manner through Production Team.
  • Manage the distribution of seasonal selling tools and samples to accounts.
  • Adhere to company procedures including Bright Pearl management, delivery SLAs, etc.
  • Adhere to timelines – submit projects and feedback on time.
  • Highlight any payment issues with customers by bringing to the attention of the Global Sales Manager.
  • Attend product knowledge training sessions as organised by Production Team and maintain a full understanding of all product categories.
  • Report daily on progress to Global Sales Manager.
  • Ability to travel internationally whilst still managing regular office workload.
  • Responsible management of expenses whilst travelling and prompt submission of expense reports upon return.
  • Manage one direct report and ensure he/she has the tools in place to properly support sales growth.
  • Display a positive attitude and promote teamwork by helping internal colleagues as and when necessary .

  • SKILLS REQUIRED

  • Excellent level of spoken and written English – other languages are beneficial.
  • Must be highly organised.
  • Experience within Luxury is required, ideally in Interiors or Fashion.
  • Experience working with leading retailers and interior designers across the world.
  • Hardworking and honest outlook.
  • Contribute and work effectively within a team.
  • Able to adhere to the values and mission of the company.
  • Ability to travel internationally upon request.
  • Effective communication skills.
  • Competence in Microsoft Office products and ability to adapt to technology-based ways of working.
  • Degree calibre.

  • If you feel you have the exceptional skills and talent to bring to this role please email careers@houseofhackney.com with Sales Lead in the subject title. Please include your CV and a winning cover note by 30th September 2018
    Office Manager
    Managing an office of 30 employees as well as carrying out PA and administrative duties for company directors. The applicant should have previous experience of working as an EA/Office Manager in a busy varied environment..


    Full time position
    Location: Head Office – Shoreditch, London
    Closing date for applications – 30th September 2018

    RESPONSIBILITIES

  • Primary responsibilities:
  • Ensuring smooth running and operational aspects of the Office.
  • Support senior Executives in all aspects of general organisation and focusing on administrative duties, projects and diary Management, assisting with presentations including binding, copying, expenses etc.
  • Support Executives pulling together company information for board packs and strategy review.
  • Carrying out background research and offering administrative support when needed to other departments, presenting findings with urgency and precision.
  • Maintain calendars & weekly schedules.
  • Setting up conference calls.
  • Office management - liaise with contractors, landlord, utilities to improve working environment.
  • Keeping office space tidy and clear.
  • Working with the sales team on their travel needs including researching flights and accommodation obtaining final sign off on cost from FC.
  • Co-ordinate travel, visa & hotel bookings.
  • Ordering/ maintaining stationery orders and office supplies.
  • Receiving guests and setting them up in the meeting room.
  • Managing incoming and outgoing couriers i.e.: DHL, Fed Ex and regular mail.
  • Some HR duties including assisting with new starters set up – arranging the interview process, references, organising induction programmes for new employees for on boarding, equipment, new starter employee set up etc.
  • Managing team training programmes.
  • Managing team culture initiatives and events.
  • Light legal duties, issuing legal letters.
  • Some facilities duties i.e. arranging health and safety, risk assessments etc.
  • SKILLS REQUIRED

  • Minimum 3 years experience of working as an EA/Office Manager.
  • Experience of dealing with all aspects of office management including facilities and some HR duties.
  • Good PC skills including all Microsoft packages – Word / Excel / PowerPoint.
  • PA experience up to board level; confidence dealing with people of all level.
  • Ability to anticipate needs of the business and the directors.
  • Great time management and proactive scheduling of routine activities and task so they are delivered on time.
  • Excellent workload prioritisation and ability to multi task whilst maintaining high levels of attention to detail and meeting deadlines.
  • Highly organised with strong communication skills.
  • Positive disposition with a flexible approach and ability to work at pace.
  • Gravitas and excellent people skills and the proven acumen to handle complex situations and multiple responsibilities.

  • If you feel you have the exceptional skills and talent to bring to this role please email careers@houseofhackney.com with Office Manager in the subject title. Please include your CV and a winning cover note by 30th September 2018
  • Sales Assistant (North America, Middle East, Scandinavia and Europe)
    After a decade of bland minimalism, the brand captured the zeitgeist with its collections of British-made collection of prints and products that are steeped in tradition but are bold and subversive for a truly modern statement. Today, House of Hackney has evolved into a successful British-made brand incorporating interiors, fashion and lifestyle divisions. House of Hackney has achieved cult status amongst its loyal customer-base of tastemakers, celebrities and interior designers and has become the British brand to go to for its iconic printed collections. With an aesthetic influenced by English heritage, albeit with a thoroughly modern interpretation, it was paramount to the founder’s vision that British-made materials and manufacturing would be used, keeping production close to home and supporting small traditional industries and creating local employment.


    Full time position
    Location: Head Office – Shoreditch, London
    Closing date for applications – 30th September 2018

    THE ROLE

    The successful candidate will support the Sales Lead for Wholesale & Trade sales in North America, Middle East, Scandinavia and Europe.They will be responsible for supporting the Sales Lead and the Global Sales Manager to achieve sales targets. They will ensure all orders are inputted into the system correctly and accurately, timelines are carefully tracked and adhered to, and there is clear communication to the customer at all times. The Sales Assistant will be responsible for maintaining clear and open communication with all accounts regarding prices, deliveries, and product specifications. They will display a professional attitude and will work collaboratively with colleagues across the company to gain a successful outcome for all.

    RESPONSIBILITIES

  • Ownership of sales targets within the territory.
  • Clear understanding of sales targets within the territory
  • Support the Sales Lead and Global Sales Manager in preparing for all appointments and tradeshows. Attend appointments as and when requested by Sales Lead, which could involve travel if necessary.
  • Detailed order maintenance including inputting orders correctly and accurately while tracking timelines and communicating any issues to the Sales Lead
  • Operate and look as a brand ambassador in line with the brand guidelines and wear House of Hackney uniform at all times.
  • Conduct business in the House of Hackney way at all times
  • Updating any paperwork necessary for order shipments (varies by account)
  • Regularly liaise with the warehouse staff, Production Team, and customer to ensure a smooth order process within specified SLA
  • Support Sales Lead in weekly sales analysis
  • Monitor online and social media presence of accounts within territory to ensure brand standards are upheld and company T+Cs are followed
  • Keep clear records of all selling tools that accounts require and distribute updates seasonally
  • Regularly communicate with accounts to ensure that they have a clear understanding of the collection offering and that they have all selling tools and collateral necessary
  • Ability to see and understand the big picture and have the foresight to anticipate challenges due to issues as they arise
  • Extensive knowledge of how internal systems (i.e. Bright Pearl, NuORDER, and the Trade Portal) operate and ability to extract necessary information from each of them
  • Quick response time when communicating internally and externally
  • Ensure prices for both Wholesale and Trade customers are correct in Bright Pearl
  • Upload all product images and information to NuORDER and the Trade Portal
  • Distribute price lists and option plans to customers based on account type
  • Adhere to company procedures including Bright Pearl management, delivery SLAs, etc.
  • Adhere to timelines – submit projects and feedback on time
  • Become familiar with the landscape of luxury interiors
  • Attend product knowledge training sessions as organised by Production Team and maintain a full understanding of all product categories
  • Report daily on progress to Sales Lead and Global Sales Manager
  • Display a positive attitude and promote teamwork by helping internal colleagues as and when necessary

    SKILLS REQUIRED

  • Excellent level of spoken and written English – other languages are beneficial.
  • Must be highly organised.
  • Hardworking and honest outlook.
  • Contribute and work effectively within a team.
  • Able to adhere to the values and mission of the company.
  • Effective communication skills.
  • Competence in Microsoft Office products and ability to adapt to technology-based ways of working.
  • Degree calibre.

  • If you feel you have the exceptional skills and talent to bring to this role please email careers@houseofhackney.com with Sales Assistant in the subject title. Please include your CV and a winning cover note by 30th September 2018
    Ecommerce Assistant
    House of Hackney is an exciting, fast growing luxury lifestyle brand who are looking for an ambitious, hardworking and digitally minded individual to join the web team. As the Ecommerce Assistant, you will report into the Ecommerce Manager and help drive the expansion and profitable growth of House of Hackney’s global digital business. The right person for this role will enjoy all things digital, be highly commercial and analytical and have high levels of accuracy, consistency and strong attention to detail. A proactive and positive attitude and excellent communication skills are essential in this busy team.

    Ecommerce Assistant
    Full time position
    Location: Head Office – Shoreditch, London

    KEY RESPONSIBILITIES

    • Manage the creation of all product upload sheet and product creation.
    • Undertake weekly visual site merchandising to align with sales opportunities.
    • Undertake regular testing of sample orders, full price orders and automated email programmes like abandon basket etc for both the trade portal and retail.
    • Undertake daily site walks to ensure the website is perfect.
    • Support Customer Services with management of customer enquires during peak periods and when the Customer Services Manager is out-of-office.
    • Support the Ecommerce Manager with end-to-end testing of new site fixes and features including liaising with developers.
    • Undertake competitor analysis on an ad hoc/seasonal basis identifying opportunities that may help improve the customer proposition of the House of Hackney website.
    • Support with any other ad-hoc projects being led by the Ecommerce Manager and/ or GM/ Founders.

    • THE SUCCESSFUL CANDIDATE SHOULD HAVE

      • Ideally have 1-2 year’s experience working within an Ecommerce or Digital role within a luxury retail business.
      • Knowledge of Excel.
      • Experience and knowledge of Magento and Google Analytics.
      • Ability to multi-task and work to tight deadlines.
      • Excellent communication skills; ability to work confidently with internal and external teams.
      • Passionate about ecommerce.
      • Reliable and hard-working.
      • Analytical with a commercial outlook and creative appreciation.
      • Self-starter who likes to use their own initiative and takes ownership for their own projects and tasks.
      • Ambitious with a hunger to learn, develop and take on more responsibility.
      • Team Player.
      • Highly motivated with a can do attitude.

      If you feel you have the exceptional skills and talent to bring to this role please email your CV to careers@houseofhackney.com with Ecommerce Assistant in the subject title by 15th September 2018.

    Interior Designer
    After a decade of bland minimalism, the brand captured the zeitgeist with its collections of British-made collection of prints and products that are steeped in tradition but are bold and subversive for a truly modern statement. Today, House of Hackney has evolved into a successful British-made brand incorporating interiors, fashion and lifestyle divisions. House of Hackney has achieved cult status amongst its loyal customer-base of tastemakers, celebrities and interior designers and has become the British brand to go to for its iconic printed collections. With an aesthetic influenced by English heritage, albeit with a thoroughly modern interpretation, it was paramount to the founder’s vision that British-made materials and manufacturing would be used, keeping production close to home and supporting small traditional industries and creating local employment.


    Full time position
    Location: Head Office – Shoreditch, London
    Closing date for applications - 30th September 2018

    THE ROLE

    We are looking for a creative, enthusiastic Mid-Level Interior Designer to join us in the establishment of the House of Hackney interior design studio. You will be inspired to work with the creative directors in creating and delivering projects which embody the brand’s aesthetic. The ideal candidate will have 2-3 years of relevant experience in dealing with projects from initial phase to completion.

    SKILLS REQUIRED

  • Proficient in AutoCAD, Sketch-up, EstiMac, Photoshop and Microsoft Office
  • Degree in Interior Design or qualified by experience
  • Design Industry experience, FF&E purchasing experience an advantage
  • Produce presentations, schedules and sample boards for live projects
  • Develop relationship with suppliers
  • Flexibility and willingness to work as a team player effectively to meet deadlines
  • Ability to take and interpret instructions and work with minimum supervision
  • Previous UK work experience is essential
  • Check technical drawings and monitor regulatory requirements
  • Must be eligible to work in the UK
  • Very high-level communication skills: fluent in English, with the ability to communicate, in writing and orally, complicated ideas accurately and clearly to clients.

  • If you feel you have the exceptional skills and talent to bring to this role please email careers@houseofhackney.com with Interior Designer in the subject title. Please include your CV and a winning cover note by 30th September 2018

    BESPOKE CURTAIN ESTIMATE FORM

    House of Hackney now offers an exceptional in-house bespoke curtain and blind-making service tailor-made to our customer's requirements.

    Our service offers you a wide choice of headings, fabrics and styles to create a truly bespoke window dress. All you need to do is supply your window measurements and follow the easy instructions on screen.

    To receive a quotation simply follow the 4 steps below and a member of the team will respond with a quotation within 24 hours:

    • Step 1

      Choose your fabric

    • Step 2

      Select your heading type

    • Step 3

      Enter your measurements

    • Step 4

      Choose your lining

    For any queries or if you would like to talk through your needs with the team please contact the customer services team on + 44 (0) 207 739 3901 e-mail : bespoke@houseofhackney.com.


    STEP 1 Choose your fabric

    FOR ALL FABRIC OPTIONS PLEASE SEE HERE

    STEP 2 Select your heading type

    • Pencil
    • Double Pinch
    • Triple Pinch

    STEP 3 Enter your measurements (cm)

    STEP 4 Choose your lining

    BESPOKE BLIND ESTIMATE FORM

    House of Hackney now offers an exceptional in-house bespoke curtain and blind-making service tailor-made to our customer's requirements.

    Our service offers you a wide choice of headings, fabrics and styles to create a truly bespoke window dress. All you need to do is supply your window measurements and follow the easy instructions on screen.

    To receive a quotation simply follow the 5 steps below and a member of the team will respond with a quotation within 24 hours:

    • Step 1

      Choose your fabric

    • Step 2

      Select your
      mechanism type

    • Step 3

      Enter your
      mechanism pully

    • Step 4

      Enter your blind size

    • Step 5

      Enter your lining type

    For any queries or if you would like to talk through your needs with the team please contact the customer services team on + 44 (0) 207 739 3901 e-mail : bespoke@houseofhackney.com.


    STEP 1 Choose your fabric

    FOR ALL FABRIC OPTIONS PLEASE SEE HERE

    STEP 2 Select your mechanism type

    • Casset
    • Clean Batten

    STEP 3 Enter your mechanism pully

    STEP 4 Enter your blind size (cm)

    STEP 5 Enter your lining type

    Wallpaper Calculator

    In order to help you with your wallpaper calculations simply measure your walls and enter your measurements below to estimate how many standard rolls of wallpaper you will need. For larger pattern repeats and complex room shapes please Contact Us for further assistance

    Please note that each wallpaper has its own individual attributes so please ensure you have the correct wallpaper selected.

    WALL AREA


    ... rolls needed